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i am thinking cox did something and that u are spose to call them or something like that adn they will tel u how to fix it or if they tell u to or if u want to u can bring it in and get a new one i dont really know i am also having the same problem looking for an answer my box is desplaying the wrong times and wont show me any picture or nothing

actually, it means the box has lost communication with the signal. It just happened to me, and all I had to do was turn it off, on, off and on again. Wait about 5 minutes, and the guide reloads, the time comes back, and you are in business.

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16y ago

What else can I help you with?