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Some remotes can be used in IR or UHF mode but not both. What model is the remote, 21.0 or a different model? When a remote is switched to UHF from IR, it needs to be readdressed to the receiver so the receiver know which mode it is in. I have provided instructions on how to address the remote to the receiver.

  • Remote: All Other Remotes
    1. Go to System Info screen (press hte Menu button 2 times).
    2. Hold down the SAT button until all mode lights light up.
    3. Enter a number between 1 and 15 using the numeric keypad on the remote.
    4. Press the pound (#) button.
    5. Once the SAT button blinks three times, press record. Note: If successful, the number selected in step 3 will appear in the System Info screen under Remote Address.
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