Why will Blu ray player play DVD but not blu ray?

Answer 1

It sounds like your player may be having some issues. Try these steps to fix it:

1. Unplug your Blu-ray player for 5 minutes, then plug it back in and try again.

2. Call the manufacturer of the player to ensure you have the latest updates.

3. Call the manufacturer of the player for service.

Answer 2

It is quite likely that the Bluray player is faulty. A badly aligned laser may still be able to read the larger DVD tracks but not the much finer tracks on a Bluray disc. Try some different Bluray discs. If none of them work, it might be time to get the player repaired or replaced.