Unfortunately, the company has discontinued this model. I've searched both high and low for parts to replace various breakdowns, but the manufacturer doesn't even support their own product.
After being on hold for a long time, at no point during the call did they even say what the name of the company was or even the manufacturer. Other than "Charmglow" on the front, there's no other company information (besides the phone number). Since this is made in China, there's a high possibility that it isn't even a "Charmglow" brand product and is indeed a cheap knock off.
Best I can figure is to replace the whole unit. It would definitely be cheaper and less hassle compared to actually fixing it.
If that's not an option (due to physical dimensions), then I'd suggest bringing it in to an electrician or motor repair shop. A generic fan that's infinitely better than the cheap crap they have in there would fix up any fan issues for a long time. But be warned, that might cost more than a whole new unit.
As for the heating elements, that's another issue entirely. There may be heaters available that will fit in the space available, but since the unit isn't designed for it there may be some fire hazards involved. Also, be prepared to pay for more than the entire unit to replace the heating elements (though I wouldn't advise it).
Best of luck on finding parts available. The only sources might be other FL18-R units that are out there.
One can find replacement fireplace parts at a number of retailers. Some online options include companies such as iBuy Fireplace Parts, eFireplaceStore and Home Depot.
In 2021, Martin Industries' fireplace parts division was acquired by Hearth & Home Technologies, a leading manufacturer in the hearth industry. This acquisition aimed to enhance Hearth & Home Technologies' product offerings and expand its market presence in the fireplace parts sector.
One can purchase spare parts for a gas fireplace in Manchester, UK at your local hardware store, such as Home Depot. A dedicated agent will help you purchase the parts.
Go on ebay.
You can try contacting the manufacturer directly, checking with a local fireplace or heating supply store, or searching online retailers that specialize in fireplace parts and accessories. It's important to provide the specific model of your Prime Heat gas log when inquiring about replacement parts.
Some of the different parts of a fireplace are the flue, the chimney and the base. All of which need to be kept up in order to be safe.
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You can find a pilot assembly for a DV3 Martin fireplace at various sources, including online retailers that specialize in fireplace parts, HVAC supply stores, or the manufacturer's official website. Additionally, local fireplace service companies or authorized dealers may carry the specific part you need. It’s advisable to check compatibility with your fireplace model before purchasing.
I am looking for an owner's manual , trouble-shooting guide , parts list and a place to buy parts for a Martin Industries 28,000 BTU fireplace insert - Model # DV3 , Serial # 95120114. My e-mail is : stevepaullus@hotmail.com. Thank you.
You can find parts for Martin Heath and heating fireplaces at authorized dealers, online retailers, or directly through the manufacturer's website. Websites like Amazon, eBay, and specialized fireplace parts suppliers may also carry the components you need. Additionally, local home improvement stores might have a selection of fireplace parts. If you're unsure, contacting customer service for Martin Heath can help guide you to the right source.
If you are looking to buy a diagram of a fireplace, you can visit http://www.acehardwareandhearth.com/hearth/fireplace_buyers_guide.aspx. You can also visit http://www.alibaba.com/promotion/promotion_fireplace-parts-diagram-promotion-list.html.
Fireplace, family-room, floor, fixtures (like light fixtures)