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To support an individual in obtaining information about services and facilities in their preferred format and language, it's essential to first assess their specific needs and preferences. This can involve providing information in accessible formats, such as large print, audio, or digital formats, and ensuring translation services are available for non-native speakers. Additionally, connecting them with community resources or organizations that specialize in their language can enhance access to the necessary information. Regular follow-ups can also ensure that they are satisfied with the support received.

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1w ago

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