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A sump pump can normally last seven years, provided it stays covered. An uncovered pit would allow things to fall in, blocking the full ability of the pump. It is normally the small pieces that cause the pump to break down because they are not very robust. Broken pumps require the switch and float to be tested. If there is a lack of suction, there is probably damage or blockage in the impeller. The best thing to do to keep from allowing a broken sump pump is to keep the cover secure and maintain the pump.

If the pump is not performing up to par, more water should be poured into the sump pit. The pit will now have above normal levels of fluid. Then, turn the sump pump on to see what is not working. If the pump starts and the level of water goes down, the float and switch are working normally. If the pump is started, but water stays at the same level, the problem is the float. A broom handle can be used to see if the float is moving around on its own. If it is damaged or broken, change it for a new one.

If the pump will not start even with the float free, the switch should be replaced. Also change the switch if the pump does not stop even after the water level has decreased. To get the switch out, the sump pump should be unplugged and the discharge pump removed. Then, the pump should be raised from the pit. The float switch housing should be unscrewed and the switch can be removed. The replacement needs to be glued into place and held there to dry. Test the sump pump again after the parts are returned to their place.

If the problem is from no suction, the discharge pump is still taken from the pit with the pump. The impeller chamber must be unscrewed and the screen should be washed in clean water. Make sure there is no debris in the chamber and put it back together. The sump pit should be cleaned to be sure that no debris is lingering inside.

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