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1). INFORMATION FLOWS IN AN ORGANIZATION BOTH FORMALLY AND INFORMALLY.

2). THE TERM FORMAL REFERS TO COMMUNICATION THAT FLOWS THE OFFICIAL HIERARCHY AND IS REQUIRED TO DO ONE'S JOB.

3). IT FLOWS THROUGH FORMAL CHANNELS- the main lines of organizational communication.

EXAMPLES-

1). A manager instructs a subordinate on some matter.

IT IS OF FOUR TYPES-

1). Downward communication

2). Upward communication

3). Lateral or horizontal communication

4). Diagonal or cross-wise communication

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