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Interpersonal skills essentially refer to your ability to relate to others in an effective and satisfying manner. Some people seem to come by these skills naturally enough while others have to consciously apply themselves in order to exercise them. These are skills which means they can be learned with time and patience. The skills include: speaking clearly and understandably; not just hearing but listening to what the other person is saying; being able to reflect back to the speaker what they have said so you are sure you are understand what they are saying; being able to pick up on non verbal communication so you know there's something amiss if what the person is saying and their body language don't seem to match.

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