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Non-verbal communication serves six key functions:

  1. Complementing: It enhances or adds meaning to verbal messages.
  2. Contradicting: It can convey a message that conflicts with spoken words, revealing true feelings.
  3. Substituting: It replaces verbal messages, such as nodding instead of saying "yes."
  4. Regulating: It helps manage the flow of conversation through cues like eye contact or gestures.
  5. Repeating: It reinforces verbal messages, such as pointing while giving directions.
  6. Emphasizing: It highlights important aspects of a message, such as through gestures or facial expressions.
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2mo ago

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