Polite and formal
Non-angry manner but being firm is the best tone when writing a letter of complaint.
Business writing differs from general writing in that it is much more formal. In business writing, you generally do not use contractions, or slang, although - depending on the field - some jargon specific to it may be necessary. Further, in business writing you are almost always trying to either impart or solicit specific information.
Tone refers to the attitude or emotional quality conveyed in writing, influencing how the message is perceived by the reader. In a business letter, tone is crucial because it sets the relationship between the sender and recipient, reflecting professionalism, respect, and clarity. A well-considered tone can enhance communication, foster goodwill, and effectively convey the intended message, while an inappropriate tone may lead to misunderstandings or damage relationships.
The tone of a business letter to your boss is typically formal, structured, and professional, focusing on clarity and respect. In contrast, a thank you letter to your grandmother is likely to be warm, personal, and affectionate, allowing for a more casual and heartfelt expression of gratitude. While the business letter may prioritize efficiency and professionalism, the thank you letter emphasizes emotional connection and appreciation.
When writing a business letter, you should ensure that it is clear, concise, and professional in tone. Use a formal structure, including a proper salutation and closing, and be mindful of grammar and punctuation. Tailor the content to your audience, focusing on the purpose of the letter while maintaining a respectful tone. Finally, proofread the letter before sending to avoid any errors.
polite and formal
direct and polite
To show they are serious about work
Which of these best describes the tone in the above
Contempltive and isolated.
objective
The mood can be described as the emotional tone or atmosphere of a piece of writing or situation. It conveys the feelings and overall attitude of the writer or the characters involved.
Triumphant
The feeling or attitude the writing suggests
The tone of the passage seems to be heartfelt or emotional.
The feeling or attitude the writing suggests
Matter-of-fact; sad