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The attention line of a business letter is the part of the letter that is the name, title, and department of the individual that should receive the letter at a business. If the name of the correct person is not known, just the appropriate department is enough to direct your letter when it is received at a business.

The attention line on a business letter should be the top line or lines on the inside address:

Mr. John Smith

Customer Service Manager

ABC Company

123 main Street

Anytown, ST 00000

If you don't know the specific name of the addressee, the inside address should be:

Customer Service Dept. or Customer Service Manager

ABC Company

123 main Street

Anytown, ST 00000

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13y ago

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