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The most common form of communication is verbal communication. This consists of the words we say and the words we write. This breaks down into oral verbal communication and written verbal communication. Oral communication, the words we speak to one another, can be a powerful tool used to convey a wide range of emotions including joy, anger and sadness. Written verbal communication consists of the words we write in the form of letters, emails and text messages. We must be careful when using written verbal communication because the person receiving the message may misinterpret the emotion or intent behind the words they are reading.

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