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What is the difference between sales objectives and communication objectives?
Sales objectives focus on sales. Communication objectives are goals the organization have for effective communication. Good communication can increase sales goals.
What is the difference between customer service and sales?
the difference between customer service and sales is: in customer service you should be listening to your customer and be able to relate to anything they say or do, you should be able to help and understand the customer and know their needs. In sales your job is to be able to pitch anything to anyone whether they like or need it.
What is persuasive communication?
Persuasive communication is any form of written, verbal communication, wherein the communicator (speaker/writer) is trying to convince the listener/reader to his way of thinking. Any sales presentation, business letter, sales letter is an example of persuasive communication.
What are the effects of poor communication on a business?
if good communication does not exist then actions will not be completed. as this will develp into problems within the organisation. if the management does not keep in touch will the staff it can lead to demotivation in the business and the the business does not work to its full potential. if customers receive poor customer service then they are unlikely to return and it can also affect sales which also affects the businesses aims and objectives as they did not reach them. in addition, without communication, bad decisions can occur aswell which could result in a loss of jobs or money which affects the business. In an organisation there has to be communication. with the right communication, the business will function and departments will gain more undestanding to make critical decisions. also it ensure information is accurate and on time for customers and employees. if there is no communication then there is no business
Malfunctioning of the business communication?
This is when plans are not implemented correctly. It can lead to a loss of sales and customers and eventually the business if not rectified.
