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What skills are required to become a call center consultant?

The skills required for call center work include communication, computer and problem solving. Most call centers have a computer database for the worker to take and record information. Also, dealing with customer issues requires a degree of tact and problem solving with excellent linguistic skills.


Why you want to join in call center?

i want to join in call center because it is very much challenging and also it is a big help in developing my skills and abilities in communicating well with other people


Why call center agent?

to enhance my skills and to experience being a call center agent


What people like least about call center?

Following are some disadvantages of an outsourced call center: • Lack of business understanding • Language constraints • Confidentiality issues • Eliminating jobs


What can you contribute to the call center company?

i can contribute my knowledge and skills.


What skills do you have that you believe qualifies you as a call center agent?

Call center agents have to keep a positive attitude and maintain focus in a competitive atmosphere.


What are the skills needed for working in a call center?

Good communication skills, including excellent language skills. speaking clearly is always a plus. friendly personality, patience and a good attitude are all assets. Most call centers do not require any education level. People skills are essential.


What motivates you to apply in a call center?

Call center jobs are good for people who enjoy people and like to help them solve their problems. A call center job is good for someone who likes a social atmosphere.


What are your expectations in a call center?

A goog working environment and improve also communication skills


What made you decide to pursue a career in a call center?

You should know your reasons for pursing the line of work that you have chosen. If you choose to work in a call center, you should have strong communications skills.


What is the minimum education required to get a job in a call centre?

12th standard and good communication skills is enough for call center job


What are careers which a former call center agent could aim for?

Careers which are possible targets for former call center agents include careers that require long hours, very good people skills, and lots of patience. Examples of these careers include a Shop Assistant or a Marketing Director.