How do you write Complaint letter to shampoo company?
Explain your complaint and problem in a letter or email. Post it
to the relavent company. Keep the content simple and
straightforward.
Your first paragraph should state why you are writing (what was
the problem with their shampoo?)
The second paragraph should outline the facts of the problem.
Avoid emotional language (no matter how upset you may be). Keep it
simple and to the point. If you ramble on with too much
information, it may be difficult for the recipient to understand
the problem.
The third paragraph (known as the 'call to action' paragraph)
will tell the company what you want them to do. Many people forget
to spell out what they want and wonder why their complaint seems to
be ignored. You also must provide your own contact information
(mailing address, email address, phone number, etc.) to ensure that
the company can follow up with you. Always end by thanking the
company for their time and trouble. A positive end to a complaint
letter is more likely to get a positive response.
This simple, straightforward format notifies the company that a
problem exists, how the problem occurred or the effects of the
problem, and what they should do. No matter how angry or upset you
are, don't threaten. You want to approach the company in a manner
that will leave the door open for further communication should that
be necessary. Always keep a copy of your letter.