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Supply chain includes all of the internal functions of an organization, along with suppliers, distributors, retailers and customers. They are all intertwined and rely on information from each other to effectively meet the business's objectives. Information is the glue that holds the supply chain together. Lack of or faulty information can wreak havoc on the entire chain from getting supplies into the manufacturing process and getting the final product to the customer.

In a perfect world, just-in-time strategies for ordering and delivering supplies would be an ordinary process. Unfortunately, we don't live in a perfect world. Because of the physical reasons including natural disasters, dock worker strikes, and terrorist activities such as September 11, 2001, can disrupt even the most carefully planned supply chains in an instant.

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Q: Supply chain management is less about managing the physical movement of goods and more about managing information?
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Supply chain includes all of the internal functions of an organization, along with suppliers, distributors, retailers and customers. They are all intertwined and rely on information from each other to effectively meet the business's objectives. Information is the glue that holds the supply chain together. Lack of or faulty information can wreak havoc on the entire chain from getting supplies into the manufacturing process and getting the final product to the customer. In a perfect world, just-in-time strategies for ordering and delivering supplies would be an ordinary process. Unfortunately, we don't live in a perfect world.


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