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It would be helpful if you specified what type of software you are referring to (accounting, databasing, etc.), but I will list some general guidelines. This answer is based on a medium to large sized company buying software for many users, but most of it applies to any software-buying situation.

* Price How expensive is the software per license? Can you get bulk discounts if you are purchasing many licenses? Do you have to but any extra things, like servers or server software? Does your budget allow for all this?

* Features Does the software do what you need it to do? Does it do it well? Can you try it before you buy it to make sure it suits your needs?

* Support Is the company well established? Does it have a dedicated support team? Can they be reached 24/7? Are they competent? Does the company offer to help with setup and deployment of the software?

* Competition Is there any competition? Are there comparable products that may be an alternative to your current selection? How does other software compare to your current selection? Is there any cross-compatibility? Do they have better features or deals?

The most important thing to do is talk it over with peers and superiors. Get several opinions and try to be objective. Also, even after you pick one software, re-evaluate your situation. Other options might pop up that may work better for you.

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15y ago

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