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Communication between individuals is determined to be successful when the meaning of the message understood by the recipient matches the meaning intended by the sender.

For data networks, we use the same basic criteria to judge success. However, as a message moves through the network, many factors can prevent the message from reaching the recipient or distort its intended meaning. These factors can be either external or internal.

External Factors

The external factors affecting communication are related to the complexity of the network and the number of devices a message must pass through on its route to its final destination.

External factors affecting the success of communication include:

The quality of the pathway between the sender and the recipient

The number of times the message has to change form

The number of times the message has to be redirected or readressed

The number of other messages being transmitted simultaneously on the communication network

The amount of time allotted for successful communication

Internal Factors

Internal factors that interfere with network communication are related to the nature of the message itself.

Different types of messages may vary in complexity and importance. Clear and concise messages are usually easier to understand than complex messages. Important communications require more care to ensure that they are delivered and understood by the recipient.

Internal factors affecting the successful communication across the network include:

The size of the message

The complexity of the message

The importance of the message

Large messages may be interrupted or delayed at different points within the network. A message with a low importance or priority could be dropped if the network becomes overloaded.

Both the internal and external factors that affect the receipt of a message must be anticipated and controlled for network communications to be successful. New innovations in network hardware and software are being implemented to ensure the quality and reliability of network communications.

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