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Which two types of data should be backed up before troubleshooting a computer for a customer?
Wiki User
∙ 10y ago
documents that are created by the customer
IE favorite file
Wiki User
∙ 10y ago
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What two actions are appropriate for a help desk technician to take when assisting customers?
Let a customer finish talking before asking additional questions.If you have to put the customer on hold, ask the customer for permission.
What was used to protect the computer before the anti vireses?
Before the creation of anti-virus software, there was no way to protect your computer from viruses.
What do normally clip the ground bracelet to before you work inside the computer case?
the side of the computer case
What did people use to count before the computer?
abacus (chinese)
When troubleshooting for connectivity issues why is it important to check the physical conditions of the network before running a complex antivirus program?
The problem could be as simple as a frayed wire (apex)
Why does a computer get tested before being sent to its customer?
because they put a bomb inside it
What are the things you must consider before troubleshooting a computer?
You would have to first determine if it is properly plugged up and getting power. Then you would need to isolate the area of problem.
Why do you wait a month before reformatting a hard drive on a old computer?
If a customer needs some information from the old computer, it may still be recoverable until the computer is reformatted.
I backed up my iTunes files and I restored my computer and re-installed iTunes. Now some of the music will not add to the library and this music was bought off iTunes. what do i do?
have you loged into itunes before importing if they are encrypted they need you to login before it will play
Which information can be found in the section titled Troubleshooting?
how long to wait before plugging in the router
Disk clean up will not work due to virus?
Maybe this virus could be affecting the functionality of the disc clean-up and is stopping it working altogether. If this is affecting your computer majorly, eg. crashes, slow downs, etc., and it is ruining your computer, then i would suggest doing a system recovery, which requires you to have backed up your computer. If you have not backed up your computer then tough luck. If you haven't backed up your PC then there is another way(if it still works scince the virus could've affected this as well), i am not sure what it is called but you sort of pick a date on this on screen calendar, and then your computer will restart and it will be like it was on the day you chose, say, the day before the virus struck, and it would "rewind" to then. If neither of these ideas work, then destroy your computer if you want to. However, if this virus isn't really causing a fuss, then try to forget about doing a disc cleanup and enjoy your computer :).
Where is the bios on a dell dimension 8110?
the bios is not a physical thing, it is a piece of software that the computer uses to boot. to get to the bios, press the del key while your computer is booting, and before it gets to the windows loading screen If you are not familiar with building or troubleshooting computers it is best that you do not attempt to change anything in the bios, you could cause your computer to not turn on if you mess with the wrong thing.
What are the benefits to phone customer before arriving?
Calling the customer before arriving will ensure that you find them at the designated place. It will also allow the customer to give you a slot in their schedule.
What is trobuleshooting?
If you mean troubleshooting, then it is the process of solving a problem. This is usually done in a technical sense, first evaluating the problem, then 'shooting' through ways to fix it. Whenever you have a computer problem, your best bet is to look up troubleshooting tips online, based on your problem. Many problems are very common and have been fixed before, so if you have a problem, doing a quick search can often help you solve it.
What should be done before performing any Storage troubleshooting?
Ensure a complete back up of data exists
Why do computers have a troubleshooting function?
Troubleshooting tools are there to help non-tech users easily find and access problems happening on their PC's and be guided by built in and online manuals/resources on how to fix and resolve such problems on their computers in a quick timely manner.
Customer care definition?
Customer care is also known as customer service. It is the provision of service to customers before, during, and after a purchase.
