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A good information system allows the user to access, understand and respond to information quickly and effectively. Whenever necessary, users can get the most accurate information needed to do an activity. A good information system also offers users a variety of ways to change and present information, as well as perform different tasks.

Information systems may not always function properly. This happens for a number of reasons. Systems break down, interrupting smooth operations and causing customer dissatisfaction. For instance, customers may be charged for the wrong services or for merchandise that they did not order. Also, defective information systems can deliver the wrong information to other systems, which could create further problems for the company and its customer

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Omer Bechtelar

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4y ago

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