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The disk tray is most likely to be damaged, it is a good idea not to put DVD's in the disk tray if it is broken because it could damge your DVD's. If you have dropped your laptop recently that is probably the reason it has stopped working. To fix the disk tray either take it to a computer specialist to fix it which is expensive or ring Sony and ask them to refund it or fix it free for you.

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15y ago

What else can I help you with?