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On a Canon X25 Laser Printer you need to open the front door. While standing directly in front of the printer, the door is the broad face of the printer now facing you. Place you hand on the top of that piece, there will be a grip indent or a lip that you can catch with your fingers on the top of that, where the paper is expelled from during printing. If the paper tray is not pushed in all the way then the door will not open. After finding the top of the door, simply pull pen and remove the old cartridge, replacing it with the new one. Make sure you pull the seal out of the new cartridge before you install it. Hope this helps.

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