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Note: Factory reset option will erase your data permanently. It is recommended to backup your data before performing reset.

Below are the steps to perform factory reset:

1. Open your device's Settings

2. Depending on your device, the Factory data resetfeature may be located in one of two sections within the Settings app:

- Select the Privacy settings, and scroll down to Factory reset

- Select the Backup and reset settings, and scroll down to Factory reset

3. Tap Reset device to delete all data and restore your device's factory settings.

4. Confirm the process by selecting Erase everything.

5. This will delete all data and restore back to your device's factory settings.

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9y ago

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