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Microsoft has identified some users who are having driver related issues when trying to sync this is generally resolved by reinstalling windows mobile device center again.

It is important that you install WMDC before connecting your device to your PC. However if you have already connected your device and received the Driver failed to install error message, you can resolve the issue by removing the devices generic RNDIS driver entry from Device Manager.

Disconnect your device for your PC

From the start Menu open the control panel

Select "Hardware and Sound" then "Device Manager"

Now connect your device to you PC so that the associated driver shows up under "Network adapter"

Right click on the driver and select Uninstall

At this point disconnect your device, install WMDC if you haven't already done so and the reconnect your device. WMDC should recognize the device and complete the driver install.

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11y ago

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