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first you type your hotmail e-mail in the e-mail box

2) click on forgot my password

3)

I forgot my password4) click on I forgot my password

5)click on reset your password

6)type your e-mail on the following box

7)then type the six blue words from the picture box in to the character box

8)click next

9)before when you made your hotmail account, you should have a security question

10)click on security question

11)type your security questions answer, e.g = what historical figure= type your aswer

12)type your password twice in the following boxes

13) DO NOT CLICK ON '' MAKE MY PASSWORD EXPIRE EVERY 72 DAYS''

14) click on ''sign in windows live''

15) finally, type your e-mail and password in the following boxes.

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Wiki User

14y ago

What else can I help you with?