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RESOLUTION To resolve this issue, make sure that all dependant services have been started. To do this, follow these steps: 1. Click Start, and then click Help and Support. 2. Under Pick a Task, click Use Tools to view your computer information and diagnose problems. 3. In the Tools area, click System Configuration Utility. 4. In the right pane, click Open System Configuration Utility. This opens the System Configuration Utility. 5. Click the Services tab. 6. Make sure all the following services are turned on. To turn on a service, click to select the check box.

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