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The goals of an information system include improving decision-making, enhancing efficiency, and facilitating communication within an organization. For example, a customer relationship management (CRM) system helps a business analyze customer data to tailor marketing strategies, leading to better customer engagement and increased sales. Additionally, such systems streamline processes by automating routine tasks, allowing employees to focus on more strategic activities. Overall, information systems aim to support organizational objectives by providing timely and accurate information.

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