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When a read/write head touches the surface of a platter, it can cause a phenomenon known as a "head crash." This occurs when the head makes contact with the spinning platter, potentially leading to physical damage of the magnetic surface and loss of data. Such contact can result in scratches or other forms of damage that compromise the integrity of the hard drive, often leading to data recovery challenges. Preventive measures, like proper handling and maintenance, are crucial to avoid head crashes.

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1mo ago

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