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If you run into problems while installing a printer, or if you've added a printer but are unable to use it, you might need to install or update the printer driver so that it is compatible with the version of Windows you're running.

Some drivers ship with Windows, are available through Windows Update, or are saved to your computer through the hardware installation process and are ready to install. In other cases, you'll need to install drivers using a CD or DVD provided by the printer manufacturer. To install these drivers, follow the steps for using the Printers folder. If the driver you need is not already stored on your computer or if you don't have a CD or DVD, try searching the printer manufacturer's website to see if you can download and install it from there.

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