Web Help Desk, Help Desk Software, and Manage Engine are a few of the many places you can buy ITIL Help Desk Software. These are all online retailers. While you are online you should always check out eBay and Amazon to strike some good deals.
Yes Microsoft is one of the best brand names out there. Sure some of their products aren't as good as apple's but they are well known brand and of course they have a great help desk software.
My search for this answer provided me with many answers. You can buy Itil Software at the official maker's website, Itil. BMC Software website, Absolute website, Sysaid, labtech and orbussoftware sites.
The BMC IT Service Management at Avnet Technology Solutions offers the Magic Help Desk for organizations. Their various products work together to provide an integrated ITIL compatible consolidated help desk solution in order to deliver improved alignment for the business.
finance
ITIL certification can get you the following positions: process coordinator at entry level, and problem manager or service desk manager at mid-managment level.
Understand and implement ITIL Service Support without shedding blood! The ITIL Heroes Handbook gives you a quick backgrounder on ITIL basics and dives deep into ITIL Service Support with examples drawn from customers. It packs some action; you get to implement a Service Desk to understand how easy it is. Oh, I almost forgot the comic approach keeps you awake while you are trying to read all the stuff.
problem management
An ITIL helpdesk can be used to resolve specific end user problems that they encounter during computer usage. An ITIL helpdesk offers a centralized location where users can go to for help.
You can get ITIL training online by visiting itiltrainingzone.com. This website will help you learn on your schedule, anytime and anywhere. Yes, you can get ITIL trianing online. To find a training program, check out this resource : http://www.getitiltraining.com/
Yes, there are ITIL post-nominals that individuals can earn upon completing specific ITIL certifications. These post-nominals typically include designations such as ITIL Foundation, ITIL Practitioner, ITIL Intermediate, and ITIL Expert, among others. The use of these post-nominals helps signify an individual's level of knowledge and expertise in ITIL practices and frameworks.
The best ITIL certification program is at APMG International. They are an accredited school that offers courses that will help you assess and apply your knowledge in the IT world.
The ITIL foundation site has a course for ITIL version 3. You can also take one from HP. My IT Study also has a course for ITIL version 3. Any of these should provide the education for ITIL that is needed.