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OK, the answer to this question is actually null. However, there is a procedure that you can follow in order ti solve this conflict-incompatibility trouble. It's very simple, just uninstall Package 2 for Windows XP. This Microsoft update contain some new drivers to control the firewire card. These drivers do not work with Pinnacle DV500 extructure support software, creating a conflict that no one has been capable to solve so far. Just go to Control Panel, click on Add remove hardware, look for Package 2 and uninstall it. Reset your computer and reinstall pinnacle drivers. Now it should work. *Create a restoration point before do anything, just in case.
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