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Sociotechnical theory is an interdisciplinary framework that examines the interplay between social and technical systems within organizations. It posits that optimal performance and innovation arise when both social factors (like culture, behavior, and relationships) and technical factors (like tools, processes, and technologies) are aligned and mutually supportive. This approach emphasizes the importance of considering human elements in the design and implementation of technological systems to enhance efficiency and user satisfaction. By recognizing the complexity of these interactions, sociotechnical theory aims to create more effective and sustainable organizational practices.

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