a. minimum acceptable
It is a product that is total
When a business knowingly produces a defective or substandard product and sells it to the public anyway, the firm has committed product fraud.
Grade inflation is the increase over time of academic grades, faster than any real increase in standards.
The willingness and/or ability to pay for a good, service or commodity.
Average product defined as- dividing total production of inputted variables by number of inputted variables. For example- average product of 3,5,7,9 is-(3+5+7+9)/4= 6.
service quality is the customer expectation from the product or services and actual performance of the the services
Ideal
True
Minimum acceptable Pg. 41 Network+ Guide to Networks (5th edition) Tamara Dean
They define such product characteristics as content levels of milkfat and manufacturing methods
Standards gap --The difference between the management's perception of consumer's expectation and the standards established by the organization for service delivery
Performance standards are specific criteria or benchmarks that define the expected level of performance for tasks, roles, or processes within an organization. They serve as a guideline to evaluate employee performance, ensuring consistency and accountability. By establishing clear expectations, performance standards help drive productivity and quality while providing a basis for performance assessments and feedback. Ultimately, these standards contribute to organizational effectiveness and employee development.
The demographics of the people that a product or service is designed for.
define what customer service define what customer service
Delivery gap --The difference between the established standards and the actual quality of service delivered by employees
It is a product that is total
three standards define by ISO