0
Efficiency refers to quantity or speed, effectiveness refers to quality.
Take the example of two Customer Service reps, the first one is very short with the customers. If they start to tell him any unneccessary information, he cuts them off and tells them "that's not important". He quickly resolves their issue but leaves them with a bad taste for the company - most will never be repeat customers. He is able to handle 50 customer calls per day.
The second rep takes time with the customers, shows empathy and concern, reviews the situation with the customer at the end of the call. Every customer is satisfied and impressed - all will certainly do more business with the company and refer their friends. This rep is able to handle 30 customers per day.
The first rep is very efficient, the second rep is more effective.
AnswerEffectiveness simply relates to reaching goals...so a company that has captured a 75% market share is very effective. Efficiency relates to how much they needed to spend or invest in relation to their effectiveness...so if two companies each had only a 0.1% rejection rate off the assembly line, they would be equally effective - but if the first company invested half as much as the second company in quality control, the first company is twice as efficient as the second company.
What else can I help you with?
What is efficiency effectiveness?
Efficiency effectiveness can only be measured by results; cost efficiency, time efficiency, output efficiency, etc.
Difference between absolute cost advantage theory and comparative cost advantage theory?
absolute cost advantage talks about the efficiency and cheaply a country incure in the production of goods and services against other country whiles comparative advantage talks about the opotunity cost of goods
What is the difference between price and average cost?
marginal cost
What is the difference between marginal cost and standard cost?
The main difference between standard cost and marginal cost is that in standard cost a target is set and in marginal cost there is no target set. Marginal cost is the change of the total cost due to the quantity produced.
Explain what is meant by efficiency?
Efficiency is the degree of perfection in which one quantity is converted into another. For example a farmer will be interested in the efficiency with which cattle convert grass into beef weight.Note Efficiency and effectiveness are often confused with each other.Effectiveness concerns itself principally with the outcome. Even if excessive input was used, as long as the desired output was achieved, then effectiveness is gained.example. Even if it cost a few millions of dollars to cap the BP well, as long as it was successful, it was effective.
What is efficiency effectiveness?
Efficiency effectiveness can only be measured by results; cost efficiency, time efficiency, output efficiency, etc.
What is difference between efficiency and effectiveness?
Efficiency is all about saving time, money or effort. Effectiveness is all about getting the job done.Improved:Efficiency is doing things right, and effectivenessis doing the right things. Efficiency is a measure of speed and cost. For example: Efficiency says "Getting someone in here right away is more important than getting the right person later." Effectiveness is a measure of quality. Effectiveness says the opposite: "Hiring the right person is more important than hiring someone right away."
What are benefits that can result from the development of a computerized?
Cost Effectiveness Efficiency Reliable
What are the benefits of a computer based information system?
Cost Effectiveness Efficiency Reliable
How far do you have to drive to recover the difference in cost between 2 cars?
That depends on the difference in cost of the cars, the difference in efficiency of the cars, and the cost per mile to operate them. Not enough information for us to give you a real answer.
What is the best attic insulation material for optimal energy efficiency and cost-effectiveness?
The best attic insulation material for optimal energy efficiency and cost-effectiveness is typically blown-in cellulose insulation. It is effective at reducing heat loss, environmentally friendly, and cost-effective compared to other options.
What are the key differences between alkaline and PEM electrolysis in terms of efficiency and cost-effectiveness?
Alkaline electrolysis is more cost-effective but less efficient than PEM electrolysis. Alkaline electrolysis has lower efficiency due to higher energy consumption, while PEM electrolysis is more efficient but comes at a higher cost.
What difference between cost and costing?
difference between cost and costing
Which service design aspect considers key performance indicators to help ensure that efficiency effectiveness and cost effectiveness of IT services are all managed?
measurement methods and metrics
What are the two variances between the actual cost and the standard cost for direct labor?
The two variances between the actual cost and the standard cost for direct labor are the labor rate variance and the labor efficiency variance. The labor rate variance measures the difference between the actual hourly wage paid and the standard wage expected, multiplied by the actual hours worked. The labor efficiency variance assesses the difference between the actual hours worked and the standard hours allowed for the actual production, valued at the standard hourly rate. These variances help businesses analyze their labor costs and operational efficiency.
What concept is used to address the interplay between system performance availability (reliability maintainability and supportability) process efficiency and system life cycle cost?
Affordable System Operational Effectiveness (ASOE)
What are the metrics that can be used to measure the efficiency or effectiveness of Incident Management?
The following metrics can be used to measure the efficiency/effectiveness of Incident Management: • The percentage of Incidents resolved within SLA • The average cost of an Incident • The average cost of a Major Incident • The percentage of Incidents that are Major
