There are seven general steps in the personal selling process: prospecting and qualifying, preapproach, approach, presentation and demonstration, handling objections, closing, and follow-up.
Step 1 generate and qualify leads step 2 preapproach step 3 sales presentation and overcoming reservations step 4 closing the sale step 5 follow up
Attention, interest, conviction, desire and close
1. interaction2. knowledge of the product---------------------------------------------------------------------------------------------------------------The 7 stages of the personal selling process are:Prospecting and qualifyingPlanning the sales call (preapproach)Approaching the prospectMaking the sales presentation and demonstrationNegotiating sales resistance or buyer objectionsConfirming and closing the saleFollowing up and servicing the account