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Why are customer service and its related strategy so important for companies operating?

Well Defined Customer Service strategies allow a business to fetch: -1. Customer Satisfaction2. Returning Customer3. Good word of mouth4. Healthy Customer & Vendor relationship


What are the key factors that can influence the way consumers perceiveproducts and services?

The main difference between the response of customers in service and product perception is that a customer percieves the product in his own way after purchasing a product at a particular price. When a customer purchases a service, the attitude of the customer is the function of Value, Quality and the satisfaction level of the customer. the value of the service is determined vis a vis the price he is going to pay for a particular service. when a customer testifies the quality of a service either by his own past expeerience or by the communication of the service provider. after the consumption of the service the customer measures the satisfaction level he gets from consuming the service. thus the customer perception regarding a service is framed by:- 1. the value of the service. 2. the qulity of the service. 3. the satisfaction level from the service. since the optimum level of the Value, Quality, Satisfaction from a service is always acceptable to the customer. the weightage of all these factors should be maximum. value of the service is related to the price but sometimes the image of the service provider(Quality) excels the price hike and a customer is ready to pay the increased price.


How can I utilize the support.set feature to enhance my customer service experience?

To enhance your customer service experience using the support.set feature, you can customize and streamline your support interactions by setting specific parameters and preferences for your customer service team. This can help improve efficiency, consistency, and overall customer satisfaction.


Why does competition among sellers result in better customer service?

Companies use good service to attract customers.


What is the swot analysis of LBC express?

Customer service

Related Questions

What are three important elements of customer service?

One important element of customer service is to smile and put the customer at ease. Another element and maybe the most important is to always put the customer first. Do not make it seem like an effort or hassle to help them, however unusual the request. Another key element is good communication. Speak clearly and slowly so the customer understands exactly what is being said.


Why stockroom is important Describe how it impacts customer service.?

why is the stockroom important? describe how it impacts customer service? why is the stockroom important? describe how it impacts customer service?


Should customer service be important?

Yes customer service should be VERY important.


As a customer what key service standards would you expect to see?

As a customer, what key service standards would you expect to see


What s more important safety or customer service?

What is more important safety or customer service


What is important to you as a customer?

Customer service and The products


Why is patience very important in customer service?

It is important because if you are not patient with a customer they will not be happy and will not like your service!


Why is customer service important?

as


What is important to you as a guest?

customer service


Why is it important that reports on customer service contain recommendations?

The reason why it is important that reports on customer service contain recommendations is because without them, services would not improve. There is always room for improvement when it comes to customer service.


Elements of good customer service?

One element of good customer service is courtesy. Simply being polite and friendly can diffuse even the most heinous customer service situation, so always wear a smile.


What is important in a company?

customer service