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A change agent may be a full time organisational development professional, a leader of a division or a middle manager charged with the responsibility of bringing about a change in his/her area. Anyone involved in helping a team achieve something new becomes an agent of change. Depending on the type of change he/she is tasked with, a change agent may perform any of the following roles.
However a change master, is able to perform all of these roles.
diagnostician & developer of clear change goals.Like a medical practitioner, the change agent will begin by diagnosing what the real issues are, and then proposing clear goal directed solutions. He/she will begin by analysing:The existing problems or issues.
The current reality of the organisation/division.
The desired future ideal state.
The barriers preventing the organisation from achieving that desired state.
The forces for change that exist within the organisation.
The dreams, goals and values of the key stakeholders within the organisation
The organisation's future strategy.
The organisation's values.
The organisation's readiness and capacity for change.
Changes occurring in the organisation's external environment that may impact on the organisation and its customers.
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