Disadvantages of BPO

Answer 1

Disadvantages of BPO:

Quality of work- not all BPO firms/service providers are that good.

Control - the control of work can be difficult since the service provider is an outsider.

Security - sharing of personal or important data can bring risk to the company.

Health Factor- Working on a shifting (chances are graveyard shift) schedule will eventually compromise your health and will also have impact on your productivity/performance.

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Answer 2

There are a number of disadvantages when a client opts to avail of BPO services. One disadvantage is when the majority of the companies in a country decides to outsource work, the unemployment rate in that country would rise and their economy would be greatly affected. When a company has outsourced some work to another company, there may be some complications especially when there are communication issues between both parties. A threat from confidentiality and security of data is also present when a company outsources work to other companies.

Answer 3

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