How information technology is useful in TQM?

Answer 1

Information technology (IT) plays a crucial role in Total Quality Management (TQM) by enabling efficient data collection, analysis, and dissemination. IT tools facilitate real-time monitoring of processes and quality metrics, allowing organizations to identify issues swiftly and implement corrective actions. Furthermore, IT supports collaboration and communication across departments, fostering a culture of continuous improvement and ensuring that all stakeholders are aligned with quality objectives. Ultimately, leveraging IT enhances decision-making and streamlines quality management processes.