A problem is an event where no immediate work around exists and the business service is degraded.
Official Definition as per ITIL:A Problem is the cause of one or more Incidents
ITIL certification can get you the following positions: process coordinator at entry level, and problem manager or service desk manager at mid-managment level.
Yes, there are ITIL post-nominals that individuals can earn upon completing specific ITIL certifications. These post-nominals typically include designations such as ITIL Foundation, ITIL Practitioner, ITIL Intermediate, and ITIL Expert, among others. The use of these post-nominals helps signify an individual's level of knowledge and expertise in ITIL practices and frameworks.
problem management
The ITIL foundation site has a course for ITIL version 3. You can also take one from HP. My IT Study also has a course for ITIL version 3. Any of these should provide the education for ITIL that is needed.
If you are asking about Project Management certifications like PMP and comparing it with ITIL, then PMP is better than ITIL
problem management
ITIL V3 is the latest version
ITIL is an acronym meaning Information Technology Infrastructure Library. ITIL jobs are not resctricted to any country and they can be located anywhere in the world.
Itil training is popular in the United Kingdom. They have training courses available on the itil website. You can earn your training certificate through there with online options.
You can register for itil training at itilprime.com. Here they will answer frequently asked questions and lead you step by step through the process of itil.
The official ITIL (Information Technology Infrastructure Library) website is itil-officialsite.com. It lists the institutions that are permitted to conduct official ITIL training, examinations, and accreditation. Itilcertification.org also discusses the levels of certification available.
Well, ITIL is a Certification that is for the IT Service Industry. At a high level, it is a framework for delivering high quality IT Services. According to the official ITIL Website, the definition for ITIL is: "ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business."