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Following are thefive traits of good communications

  1. Perception: they are able to predict how you will receive their message
  2. Precision: they create a "meeting of the minds" .When the finish expressing themselves share the same mental picture.
  3. Credibility: they are believable. you trust their information
  4. Control:They shape your response, they can make you laugh, cry and change your mind and take action.
  5. Congeniality: They maintain friendly, pleasure relations with you regardless whether you agree with them or not.
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15y ago

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