What is sqdcm?

Answer 1

SQDCM stands for Safety, Quality, Delivery, Cost & Morale. These form the 5 classes under which related metrics are devised to track the performance of a buisness. These metrics could also be done at department level. The number of accidents could be a metric in Safety. Accordingly targets are devised and benchmark ratings are indicated. These metrics are recorded at frequencies, like monthly or weekly. With recording of current metrics, action plans are also drawn up to correct deviation from targets. All these are recorded in simple formats and displayed openly for perusal of all the stakeholders and outsiders too.