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Funny thing. I actually had the same Samsonite Sentry lock for years stuck in the unlocked position because i DID forget the code too. Just recently figured out how to unlock the sucker. Here's what you do. This works for whether it's stuck in the open or locked position but you forgot the code.

1) Make sure the lever is in the "closed" position. Even if it's not closed, line it up with the opening

2) Push down on the lever and keep it held down throughout the rest of the directions

3) Starting from the bottom dial, slowly turn it through each number. Each normal number should have the same resistance as you're turning it UNTIL you get to the right number. When you get the right number suddenly you should feel it easily pop into place like it wants to be there.

4) Repeat with the next dial up and then the last dial at the top.

5) When you feel the last dial just "pop" into place like the other two, the lever should suddenly be free to recess into the lock OR be unlocked and able to twist around freely.

6) now remember this combo or to reset the lock to a code you can remember.

Honestly, it seems way too easy to unlock this thing and your luggage suddenly doesn't feel THAT safe anymore does it?

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15y ago

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