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Although practiced by many companies in the 1980s, TQM became truly pervasive in the 1990s

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14y ago

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What are the inputs of TQM?

inputs of TQM


Why do you study TQM?

I study Total Quality Management (TQM) to understand its principles and practices that drive continuous improvement in organizations. TQM emphasizes customer satisfaction, employee involvement, and process optimization, which are crucial for achieving operational excellence. By mastering TQM, I can contribute to creating more efficient and effective systems that enhance product quality and service delivery. Ultimately, this knowledge helps organizations remain competitive in a rapidly evolving market.


Why do you need study TQM?

Studying Total Quality Management (TQM) is essential because it equips individuals and organizations with the tools and principles to enhance efficiency, improve product and service quality, and foster a culture of continuous improvement. TQM emphasizes customer satisfaction, teamwork, and data-driven decision-making, which are crucial for maintaining competitiveness in today’s fast-paced market. By understanding TQM, professionals can implement strategies that lead to sustainable growth and operational excellence. Ultimately, it helps create a framework for long-term success through quality enhancement and employee engagement.


Role of CEO in Total Quality Management?

The roles of the CEOThe roles of the CEO and Senior Management Team are to create an organizational culture in which TQM can exist and flourish. An excellent culture that management can create for TQM to exist and flourish contains the eight cultural elements indicated are as following:-Quality information must be used for improvement, not to judge or control people.Authority must be equal to responsibility.There must be rewards for results.Cooperation, not competition, must be the basis for working togetherEmployees must have secure jobsThere must be a climate of fairnessCompensation should be equitableEmployees should have an ownership stake


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