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Communication serves four major functions within a group or organization:
1-Control – communication acts to control member behavior in several ways. Organization have authority hierarchies and formal guidelines that employees are required to follow
2-Motivation – communication fosters motivation by clarifying to employees what is to be done, how well they are doing, and what can be done to improve performance.
3-Emotional expression – communication, provides a release for the emotional expression of feelings and for fulfillment of social needs
4-Information – it provides the information that individuals and groups need to make decisions by transmitting the data to identify and evaluate alternative choices.
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