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Vendor management is a process that helps an organization onboard vendors and manage the suppliers. A vendor can be an individual or company. The terms supplier and service provider are also alternatives to the term vendor. A business could have a few or many different vendors, each with different terms and conditions. Vendor management is the term used to describe all of the activities the customer organization should perform, so it can obtain the best value from its vendor arrangements.

These activities including researching the IT marketplace for products and services, sourcing and selecting vendors, obtaining quotes, negotiating contracts, managing relationships, evaluating vendor performance, managing deliveries of products and services, and paying the vendor for them. The vendor management activities and the level of management required for each vendor will vary, according to the charateristics of the vendor and what products and services it supplies. To be effective vendor management requires specific skills, allocated time and sufficient resources.

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Ranjith

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3y ago

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