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That has happened before. If I find a link to the case, I'll provide it. As I recall, the dealership made good on it and gave the victim -- and that's what he was, a victim -- a new vehicle. They knew they screwed up beyond all recognition and didn't want the bad press. (Which they got anyway.) I can't imagine any dealer giving a customer a hard time over something like this. But that may mean I have a poor imagination.

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18y ago

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