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The five steps of hospitality typically include: 1) Greeting - warmly welcoming guests as they arrive. 2) Engagement - actively listening and responding to guests' needs. 3) Service - providing attentive and efficient assistance to ensure comfort. 4) Follow-up - checking in with guests during and after their experience to gather feedback. 5) Farewell - thanking guests for their visit and inviting them to return, fostering a lasting relationship.

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