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to make your communication qualities effective the first step is: always use the word 'YOU' i.e always speak about the person with whom you are talking so that he/she may find interest in you. step 2: always appreciate the person's real qualities if you really want that person to like you. step3: think of the matter that is the most favorite of that person and speak on it :this will make the person feel that he/she is not alone and you are with him/her. step 4: always have a jolly mood with your friends ,this will make you relax:serious mood at your workplace this will highlight your true efficiency and if in this mood when you talk to someone he/she will really like to listen you in short,don't mix up your personal and professional lives

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