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I do not know of any specific law stating this. However, I have seen it stated in most merchant agreements something to that effect. It's probably in the cardholder agreements as well. I think the main reason is to prevent the cardholder from circumventing doing a cash advance and avoiding the associated fees that the bank imposes on cash advances.

In my experience, though. I have returned an item to a store, which I had lost the receipt, and they issued me a store 'gift card' for that value.

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14y ago

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Can you explain how a return works on a credit card?

A return on a credit card happens when you return a purchased item to the store. The store refunds the amount back to your credit card, reducing your balance. This can help you get your money back for items you don't want or need.


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Refunds are commonly returned to customers in the same method that the customer paid for the merchandise. If one paid with a credit card, then a credit is added to the credit card. If a customer does not have a receipt, the refund is usually issued as a store credit.


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Refunds to credit cards are typically subject to the policies of the merchant or retailer. In general, refunds must be requested within a certain timeframe, usually within a few months of the original purchase. The refund amount is usually credited back to the same credit card used for the purchase. Some merchants may charge a restocking fee or have other conditions for issuing refunds. It's important to review the specific refund policy of the merchant before making a purchase.


Why do credit card refunds take so long to process?

Credit card refunds can take time to process because there are multiple steps involved, including verification by the merchant, communication between banks, and security checks to prevent fraud. Additionally, each financial institution may have its own internal processes that can contribute to the delay in processing refunds.


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